Returns & Refunds

We cannot accept returns or exchanges on any food products. If an item was missing from your order but still on your invoice, or damaged during transport you can request a refund by emailing us at orders@theoriginalorganic.com.au.

Please read all product descriptions carefully. We do not offer refunds if you misread a product description. 

Items advertised in our set boxes are not permanent and vary each week according to seasonal availability as per the product descriptions. We cannot offer any refunds on this basis.