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The Original Organic Company is not responsible for any packages after they have been delivered to the specified address.
Please ensure all of your details are correct and up to date prior to making an order. We take no responsibility for any incorrect information provided by you to us. In the instance that you have provided us with any incorrect information, specifically an incorrect posting address, please contact us immediately to ensure your order has not been dispatched for delivery. We do not accept any responsibility for delivering your order with an incorrect address if you do not contact us prior to your order being dispatched.
P.O. Boxes
We are unable to deliver to P.O. Boxes. Please supply a residential or business address.
We cannot accept returns or exchanges on any food products. If an item was missing from your order but still on your invoice, or damaged during transport you can request a refund by emailing us at orders@theoriginalorganic.com.au.
Please read all product descriptions carefully. We do not offer refunds if you misread a product description.
Items advertised in our set boxes are not permanent and vary each week according to seasonal availability as per the product descriptions. We cannot offer any refunds on this basis.
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